Welcome to Blom Plants Ltd’s privacy notice.

This privacy notice provides information on how Blom Plants Ltd collects and processes your personal data when you visit our website, provide your contact data to us and/or purchase a product.
It is important that you read this privacy notice which contains more detailed information about our data processing and which can be accessed below.

Important information and who we are

Blom Plants Ltd is the controller and responsible for your personal data.
We have appointed a data privacy manager. If you have any questions about this privacy notice or our data protection practices, please contact the data privacy manager.

CONTACT DETAILS
Our full details are:
Full name of legal entity: Blom Plants Ltd
Name or title of data privacy manager: Pavlos Themistocleous
Email address: info@blomplants.co.uk
Postal address: 46 South Western Road, Twickenham, England, TW1 1LQ.

The data we collect about you

• We may collect, use, store and transfer different kinds of personal data about you as follows
• Identity Data: includes first name last name, title and date of birth.
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Financial Data.
• Transaction Data.
• Technical Data.
• Profile Data.
• Usage Data.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

You may give us your Data by filling in forms on the website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

• Purchase our products;
• Create an account on our website;
• Subscribe to publications, such as care guides;
• Request marketing to be sent to you;
• Enter a competition, promotion or survey; or
• Give us feedback or contact us.

How we use your personal data

We will only use your personal data for the purpose for which we collected it which includes the following:

• To register you as a new customer;
• To supply our products to you;
• To manage your relationship with us;
• To improve our website, products/services, marketing or customer relationships; and
• To recommend products which may be of interest to you.

Marketing

We would like to send you information by email about our products and special offers which may be of interest to you. Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to communicate with you about new products and services or offers which may be of interest to you, such as for example, care guides).

We will only send you marketing messages when you click to subscribe on our website or tick the relevant consent box when you provide us with your personal data. You can ask us our third parties to stop sending you marketing messages at any time. If you have consented to receive such marketing from us, you can opt out at any time by using the unsubscribe function on each of our emails or by contacting us directly through the “Get in touch” section of this website.

How we share your personal data

We may share your personal data with the following categories of third parties:

• Service providers, such as delivery companies (DPD), payment service providers (Paypal and Stripe), website hosting providers (Design Ocean) and website developers (Greenwich Design) who store your data on secure servers within the UK and/or the European Economic Area;
• Professional advisers, HM Revenue & Customs, Government authorities, as required by law; and
• Mailchimp (for third party contact database services) who are based in the USA and by providing your contact data, you agree for that data to be processed in the USA. Please check their websites’ privacy notice for more information.

International transfers

Apart from the transfer to Mailchimp in the USA of your contact data, we do not transfer your personal data outside the European Economic Area (EEA).

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These are the rights to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent.
• Make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk).

If you wish to exercise any of the rights set out above, please contact us.

How long do we keep your personal data

We shall only retain your information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Further details

If you are looking for more information how we process your personal data including on data security, data retention and lawful processing bases, please contact us.

Changes to this Privacy Notice

We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure that you are aware of the most recent version that will apply each time you access the website.
Where we have made any changes to this Privacy Notice which affects the manner in which we use your personal data, we will contact you by email to inform you of this change.

This Privacy Notice was last updated on 13th October 2022.